Multi-Family Pest Control
Portfolio-wide protection your residents can feel
Built for property managers, HOAs, and apartment communities across Illinois, Wisconsin & Indiana. One team, one point of contact, no matter how many units or buildings you manage.
What's actually at stake
A pest complaint is rarely just a pest complaint
One report in one unit turns into a renewal conversation, a public review, and a line on an inspection report. And in a shared building it's rarely contained: activity moves through shared walls, utility penetrations, and common areas well before a second resident calls it in. A program that only responds to complaints is always working a step behind the building.
General pest treatment
The pests we treat at multi-family properties
Every general pest visit follows the same Shield of Defense System: inspect the full property, diagnose the cause, treat it, and monitor to keep it that way.
Ant Control
We trace the trail back to the colony instead of only treating what's visible on the counter.
Roach Control
Thorough elimination for kitchens, common areas, and shared walls.
Mice & Rat Control
Exclusion, trapping, and sealing entry points to keep them from coming back.
Spider Control
Treatment and prevention for common household and web-building spiders, inside and out.
Stinging Insect Control
Careful removal of wasp, hornet, and bee nests.
Occasional Invaders
Sealing out and treating centipedes, silverfish, and other pests that wander in from outside.
Who we protect
Built for multi-family communities
Also available at your property
Bed bugs and canine detection
Multi-family communities also have access to our Bed Bug Treatment and Canine Detection services, the same programs available at our commercial properties.
Documentation
A paper trail that holds up when someone asks for it
Illinois, Wisconsin, and Indiana each require pest control businesses to keep records of every application for at least two years, and in Illinois a property's current owner, manager, or tenant can request copies. Those records identify the site, the technician, the date and time, the target pest, the product used along with its EPA registration number, and how much was applied. That's the documentation you want on hand when a resident disputes what happened in their unit, when an inspector asks for service history, or when ownership wants to see what's been done across the portfolio.
Questions property managers ask
Multi-family pest control FAQs
Do you service occupied units, or only common areas and vacants?
Both. Complaint-based service tends to under-serve a property, because a large share of activity sits in units where nobody has reported anything yet. A program that covers occupied units, common areas, trash rooms and shared spaces gets ahead of that instead of chasing it.
What documentation do we get after each service?
Illinois requires structural pest control businesses to keep pesticide application records for at least two years and to provide copies on request to a property's current owner, manager, or tenant. Those records include the site address, the technician, the date and time, the target pest, the product used with its EPA registration number, and the amount applied. That paperwork is exactly what you need on hand for a tenant dispute or an inspection.
Will pest activity fail us on a HUD inspection?
It can, and the bar is lower than most people expect. Under HUD's NSPIRE Infestation standard, no live pest is required: droppings, shed skins, egg cases, dead insects, chewed holes or urine trails each count as evidence and carry a 30-day correction window. A single live cockroach, bed bug or mouse seen in two or more units, or in two or more rooms of one unit, escalates to Severe with a 24-hour correction window.
A resident is refusing entry. What are our options?
In Illinois, tenants can generally refuse pest treatment, with one notable exception: in Chicago, bed bug inspections and control measures cannot be refused. Everywhere else it comes down to the lease. A written prep notice with a clear deadline and a signed acknowledgment is the standard approach, and it matters later if a treatment fails and someone has to determine why.
How often should a property like ours be serviced?
It depends on the building's pest history, its condition, the season, and what we find on the first inspection, not on a package tier. We'd rather inspect the property and tell you what it actually needs than quote a frequency before we've seen it.
Ready to get started?
Request a free inspection
Tell us what's going on and we'll follow up with a free inspection and a plan built around your property.