Service Manager No current opening
Keeping quality consistent across every property
Service Managers are the layer between our Field Technicians and the properties we serve, making sure quality holds steady across a whole group of accounts, not just one visit at a time. There's no opening posted for this role right now, but it's a real path within Platinum worth knowing about.
What the role involves
Quality control for a whole route, not one stop
A Service Manager checks in on the technicians and properties under their care, spot-checking service quality, stepping in on tricky pest problems, and staying in touch with property managers when something needs attention beyond a routine visit. It's part coaching, part problem-solving, and part being the person a property manager can call when they need a straight answer fast.
What we look for
Usually someone who's already done the job
Most of our Service Managers came up through Field Technician roles first, so real experience in the field matters more than a resume title. Beyond that, we look for clear communication, the organization to keep a group of properties straight, and the same license and certification standards we hold every technician to.
Interested for the future?
See what's open right now
This role isn't posted at the moment, but our current openings are listed live on our careers page, and we're always glad to hear from people who want to grow with us.